We hope that you and your loved ones have been keeping safe and well during this extraordinary time. Our Edinburgh Coronavirus Travel Policy is here to ensure safe travel for you and restful holidays to Scotland. Edinburgh is very quiet and so we can offer safe and socially distanced escapes, even in the city centre.
We want to assure you that our top priority always has been, and remains, the well being of our guests and team members. As such, your guest journey will now look and feel slightly different, with our enhanced set of hygiene and safety measures. We have conducted risk assessments and the below are part of the control measures we have put in place after the assessments.
Here are the travel safety measures we have put in place, and changes to our policies during this difficult time:
Due to the current uncertainty around UK travel, we are now offering FREE cancelation right up to your day of arrival. So you can rest assured, that should your situation change and you can no longer join us, we will be happy to cancel your stay with no charges. Or if you prefer we can move your stay date to the future.
Please for your safety and the safety of others ensure that the lift is only be occupied by guests from one room at any time. We will sanitise buttons and touchpoints regularly. But please do use your own hand sanitiser before and after touching buttons. All floors have stair access also.
All our team have received comprehensive training and carried out risk assessments prior to their return to work. To ensure awareness and strict adherence to Government Guidelines on hygiene and the hotel’s new cleaning and sanitising procedures and social distancing.
We have been granted the COVID-19 Industry Standard, ‘We’re Good To Go’. In recognition of following government and public health guidelines, by ensuring processes are in place to maintain cleanliness and safety at all times.
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Click here to read our COVID-19 policy